Home > Health > NHS Covid-19 app users sent incorrect risk-level change alerts

NHS Covid-19 app users sent incorrect risk-level change alerts

People in England and Wales reported notifications that did not match government guidance for their areas

Users of the NHS coronavirus app for England and Wales have reported receiving confusing notifications that the risk level in their area has changed in ways that contradict official government guidance.

The Department of Health and Social Care (DHSC) said on Saturday it had identified and resolved the problem, which affected updates made to the app’s postcode alert system on Friday evening.

Tier one – medium

From this morning, #NHSCOVID19app users who live in a postcode district where the Local COVID Alert Level has been changed to reflect the latest Government guidance, you will receive an alert during the course of the day notifying you of the change.

➡️ https://t.co/rzgGGmuV13

Continue reading…